Details
Last Updated: Wednesday, 15 October 2025 16:35
Someone making payment by card

1. Online

We provide a secure and convenient way to pay bills or view receipts online.

The following payments can be made online:

VISA and MASTERCARD payments will attract a 0.33% surcharge.

Viewing receipts

To view receipts follow these steps:

Note: You must be a registered user to view receipts.

  1. Login (or Register)
  2. Hover over the "Enquiry" tab
  3. Click "Rates enquiry"
  4. Click on your reference number
  5. Under "Rates payments" click "here", then nominate a billing period
  6. View your receipt/s

2. 24/7 phone pay

Phone 1300 451 206 and use your VISA or Mastercard to pay for rates and animal renewals.

VISA and MASTERCARD payments will attract a 0.33% surcharge.

3. Create an account with Council

If you run a business and use our services for development applications, laboratory services, council searches and refuse disposal, you may be able to create an account with us. This is a convenient way of paying when making large or numerous purchases. Accounts must be paid within 30 days following the supply of the goods or services.

4. BPAY (phone or internet)

Contact your bank or financial institution to make a payment from your cheque, savings, debit, credit card or transactions account.

  • Rate and Water notices Biller Code 18366
  • Animal Renewals Biller Code 444976
  • Sundry Invoices Biller Code 113282

5. Australia Post

Pay in store at any Australia Post Office by cash, cheque or eftpos.

6. Direct Debit - Rates Easy Pay

To set up a direct debit for your rates account you can use our Finance - Direct debit request form (online).

You can use this form to:

    • Set up, reactivate, or cancel a direct debit.
    • Change payment details (date, amount or frequency).
    • Update your bank account details.

If you are unable to complete the online form please contact our Customer Service Centre on 131 872 or email info@tr.qld.gov.au.

7. Credit card over the phone

We accept credit card payment for infringement notices, licence renewals and sundry invoices.

Please contact our Customer Service Centre on 131 872.

VISA and MASTERCARD payments will attract a 0.33% surcharge.

8. Mail

We accept cheque payment via mail for rates and water notices, infringement notices, licence renewals, sundry invoices and animal registrations.

Please post your cheque and payment slip to:

Toowoomba Regional Council
PO Box 3021
TOOWOOMBA QLD 4350

9. In person

Paying in person is possible at any Council customer service centre by cash, cheque, Visa and Mastercard, or EFTPOS debit card. There are restrictions on how much can be paid in coin as legal tender as per the Currency Act 1965 (section 16).

You can pay in person for rates and water notices, infringement notices, licence renewals, sundry invoices and animal registrations.

VISA and MASTERCARD payments will attract a 0.33% surcharge.

10. Centrepay

Use Centrepay to arrange regular deductions from your Centrelink payment to pay your rates and water notice. Call Centrelink on 132 300 to request a Centrepay deduction form.

Centrepay reference: 555 071 719T.

11. Sniip

Pay your bills online with the mobile app Sniip. Download the app on your mobile device, create your mobile wallet and scan the Sniip code to securely pay your bills wherever you are. Available from Apple App Store or Google Play. For more information visit www.sniip.com.au

VISA and MASTERCARD payments will attract a 0.33% surcharge.

12. BPAY View

Say goodbye to paper bills. Receive, pay and store your rate notices in your online banking. For more info, visit www.bpay.com.au/bpay-for-you